Let me tell you a story about something that happened on Australia Day which summarized a couple of the issues… Read more Who is your Government web site for anyway?

Let me tell you a story about something that happened on Australia Day which summarized a couple of the issues… Read more Who is your Government web site for anyway?
One of the things that has always fascinated me about web sites and social media is that people often will… Read more How real are you on the web?
Welcome to 2022, wherever you are. I hope that this year proves to be manageable and your success lies in… Read more Uncovering your hidden content to feed the social media beast
Do you set aside time to know when you’re going to be working on it? 95% of clients I talk… Read more Are you working on your web site or is it working on you?
I’m a member of a fairly large hotel loyalty program. You know the ones … stay with us and we’ll… Read more What if customers actually TELL us what they’re thinking?
Many companies we talk to refer to the importance of their web site or social media and the role they… Read more Is your online presence a mirror or a door?
My previous blog post talked about what writers need to be in order to cut through the white noise of… Read more Three things you need to be to get your message across – Number 2
There are three things you can be as a writer in business in 2021, and each of them will bring… Read more Three things you need to be to get your message across – Number 1
I read a great post by Gerry McGovern, who made the point that companies are more than happy to spend… Read more Real web maintenance
As a web writer, I’m often asked about key words. The question usually is: ‘what are the best key words… Read more The best key words to use in your web site